If you are experiencing difficulties logging in to your account it could be for a number of reasons.

1. Incorrect Username and/or Password

Ensure that you have typed in your username and password exactly as it was confirmed to you by email. If you have forgotton your username or password please visit www.doyourownsite.co.uk. Go to login to your account and then click 'Forgot Password'

2. Incorrect Browser Settings and/or Cookies Disabled

Our service requires cookies to function correctly. This is a common problem if you are using Internet Explorer 6 or above, in which case you need to take the following steps:

a. In your browser go to the "Tools" menu, click "Internet Options" and, in the window that opens, select the "Privacy" tab.
b. Towards the bottom of this screen, above the OK, Cancel and Apply buttons, there should be an "Edit" button. Click it.
c. In the "Address of website" box enter login.doyourownsite.co.uk and click the "Allow" button. Then click "OK", and then "OK" again.

3. Pop-up Blocker or Browser Security Settings

The latest updates to Microsoft Internet Explorer and Windows XP Service Pack 2, including a built in pop-up blocker, can prevent you from using some of the advanced features required by DoYourOwnSite!. Follow these steps to correct this.

a. Close down all Internet Explorer Windows
b. Open a new Internet Explorer Window
c. Go to the "Tools" menu and click "Internet Options"
d. In the window that opens click the "Security" tab at the top
e. Click "Trusted Sites" so that it is highlighted
f. Click the "Sites" button that appears just below
g. Add both www.doyourownsite.co.uk and login.doyourownsite.co.uk by typing them in the box and clicking the "Add" button.
h. Click ok and then ok again to save the new settings

If you are using another pop-up blocking program you will need to check the documentation for it and disable blocking for the two addresses mentioned above.

Due to the nature of the domain names system, once registered it is not possible to change or edit your domain name.

However, it is possible to register additional domain names and you can choose to register these through us from within your account.

Once you publish your site you can still do everything that you have been able to do on the free trial and you can re-publish as often as you want, even several times a day if required.

Nothing is set in stone, so if you wanted to change the colour scheme and layout of your site EVERY day for example, albeit unlikely, there is nothing stopping you!

You can choose an alternative registrar to register your domain name.

However, before you purchase the domain name, you will need to check that the registrar you are using can offer "DNS Management". This is so that you can point your domain name to your website by changing the "DNS "A" record" to our IP Address. This is important to check because this is how your domain name will work with your website.

DoYourOwnSite! is a web based site management system and works differently to conventional web hosts. All work on your site is done through your account login and FTP is not used.

In order for you to be able to easily edit and update all the content of your website it is stored in a database system and the files that you would normally have to FTP manually are generated automatically whenever you "Publish To Web".

Yes, it is possible to register any of the following types of domain name either during the subscription process or later in your account.

.co.uk
.com
.net
.org
.org.uk
.me.uk
.biz
.info

To register a domain name, please do the following:

1. Click on 'Your Account' from the top menu

2. Click on 'Manage Domain Names and Email Forwarding'

3. Select to 'Register a new Domain Name'

4. You will then be guided through the process via on screen instructions

- Once your domain name is registered you can also edit email settings and other domain name settings from the 'Manage Domain Names and Email Forwarding' screen.

Yes, there is a Blog facility provided with the Business and Pro Seller packages.

Unfortunately we do not currently offer a forum service. However there are many companies who do offer free forums that you could then link to from your DoYourOwnSite! website. Try searching for "free forum" on your favourite search engine.

For domain names that are registered through our service we can offer "email forwarding".

This means that "anything" you put before @yourdomainname can be forwarded to an existing email address of your choice.

Generally speaking there are no restrictions imposed by us on what information you can publish on your website.

We do however require that you agree to our terms and conditions and do not publish any unsuitable material including, but not limited to, pornography, racism and other offensive materials. You must also not publish any material that you do not hold the copyright to, or have express permission to publish from the copyright holder.

You can register an additional domain name to use with your site.

To do this please follow these instructions:

1. Click on "Your Account" on the top menu

2. Go to "Manage Domain Names & Email Forwarding"

3. Click on the link at the top of the page for "Register A New Domain Name"

The prices are given on this page as they vary depending on the type of domain name you register.

Yes, you can make changes and updates as often as you want. As long as you have access to the internet you can log in to your account 24 hours a day, 7 days a week from anywhere in the world.

If you are an existing subscriber and pay us monthly by credit card then you can upgrade your account and amend your monthly payment automatically.

All you have to do is login to your account, click "Your Account" on the top menu and select the option to "Upgrade Your Account".

If you pay for your account annually then please contact us regarding upgrading your account.

You can have a designer create a tailor-made design to your specification while allowing you to retain the existing level of control you currently have over the content of your website.

To do this, you will need to log into your account and click onto the "Design" tab and then click 'WDK' "Web Designer's Development Kit" from the drop down menu.

If you wish to use HTML code on your site, such as that given to you by an affiliate program or banner exchange for example, then you can use our "HTML Fragments" facility.

For a guide on how to use this facility please read our article, "How To Use HTML Fragments", which can be found on the homepage, after you login to your account, under "Useful Information".

DoYourOwnSite! is a web-based system so you will need to be connected to the internet in order to use it. It is not a piece of software that you can download and install on your own computer.

The advantage of this is that you can login to your account and administer your website from almost any internet-connected computer.

It also means that you automatically get any new features we add to the system as there is no software on your computer that has to be updated.

DoYourOwnSite! is a web-based service and runs on our servers, therefore, you do not need to install the system or any software onto your computer in order to use it. You can access your account 24 hours a day, 7 days a week by simply logging in.

Yes, the hosting for your website is included in your subscription.

Unfortunately getting listed on the search engines can be quite a slow process, taking a few weeks to get on to some of the major search engines. The search engines are pretty much a law unto themselves about when or even if they list you in their databases.

If you haven't already done so, you can use our submission service to automatically submit your site to Google, Yahoo, MSN and Ask.

To do this, login to your account, click "Preview/ Publish" on the top menu, and then "Submit To Search Engines" on the left hand menu.

Once you have read and agreed to the statements click on the button "Submit My Site" and we will do the rest.

On this screen you can also select whether you wish for your site to be submitted to the search engines each time you "publish to web". To choose this option tick the relevant box before clicking the "Submit My Site" button.

Our online shop service simplifies all aspects of creating and maintaining a shop on the web. We have written an article called "How To Build An Online Shop" which takes your through all aspects of our system.

This can be found on the homepage after you login to your account, under "Useful Information".

The table below outlines our prices for all domain name registrations and renewals registered with our service.

A domain name is initially registered for 2 years and can then be renewed as required every 2 years.

.co.uk - £9.99
.org.uk - £9.99
.me.uk - £9.99
.com - £26.99
.biz - £26.99
.info - £26.99
.org - £26.99
.net - £26.99

To register a domain name please follow the instructions below:

1. Click on "Your Account" from the top menu

2. Click on "Manage Domain Names and Email Forwarding"

3. Select to "Register a new Domain Name"

4. You will then be guided through the process via on screen instructions

- Once your domain name is registered you can also edit email settings and other domain name settings from the "Manage Domain Names and Email Forwarding" screen.

Your domain name is something that you need to think about carefully and choose yourself as only you know what will best reflect the nature of your business. There are two routes you can go down when choosing a domain name.

1. Company name. Most commonly people just register their exact company name as their domain name. This is a good approach if you think people will be searching for you by name or if you have existing customers that will be looking for your website.

2. Nature Of Business. An alternative is to go for a domain name that does not include your company name but instead reflects what you do or the services you offer. For example: A gardener called John Smith might register johnsmith.co.uk as his domain name. Alternatively he could register something like landscape-gardening-services.co.uk. The latter includes keywords about what he does and could help improve his ranking for those keywords on the search engines.

The DoYourOwnSite! system can be used with a variety of browsers including:

Internet Explorer (IE)
Mozilla Firefox
Google Chrome
Safari
Opera

We suggest that you always use the latest version of your chosen browser.

Full documentation on the editor can be found in our article "Using The DoYourOwnSite! Editor" under "Useful Information" on the home page of your site administration area.

We have a choice of three packages; Starter, Business and Pro Seller.

The monthly fee for these, respectively are: £2.99, £4.99 and £9.99, this includes having a small link to our website at the bottom of your pages.
The monthly fee for these packages, if you'd prefer to not feature our link is £7.98, £9.98 and £14.98.

You can choose to pay yearly and get twelve months subscription for the price of ten; the cost for this, whilst displaying our link is: Starter – £29.90, Business – £49.90 and Pro Seller – £99.90

The yearly fee for these packages, if you'd prefer to not feature our link is £79.80, £99.80 and 149.80.

The only extra amount you would pay is for a domain name registration fee (should you wish to register a domain name through us), but this only applies if you do not already own a domain name that you would like to use with your website.

A domain name is a unique name used to reference a website on the internet. For example DoYourOwnSite! uses the domain name www.doyourownsite.co.uk

We accept all major debit and credit cards, including UK debit cards such as Delta, Switch, Solo and VISA Electron.

When you are ready to subscribe, log in to your account and click the "Subscribe Now" button. This takes you through the subscription process and allows you to choose to pay either monthly or receive a discount for paying yearly.

No, when you subscribe any work you have done on your website during your free trial will still remain in your account.